FAQ

How much do you charge for shipping?

We provide free shipping throughout the U.S. Currently, we’re only delivering within the United States.

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped with UPS or USPS and usually arrive in 5-20 business days.

Do you provide tracking information?

You’ll receive your tracking information by email within 3-5 business days. If you don’t receive it or if tracking isn’t available, please contact us at support@catamenity.com.

Can I cancel my order?

You can change or cancel your order within 12 hours by contacting us at support@catamenity.com.

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