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Cat Tunnel – Cosmic Cruiser

4.7[43]
Shipping Time: Shipping cost:
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DESCRIPTION

Looking to pamper your fur baby with a new toy? This UFO-shaped folding pet tunnel could be your cat’s next out-of-this-world adventure!

• Perfect for prowling, pouncing, and play, allowing your kitty to channel their inner predator.
• Made from breathable cotton and high-quality down, this bed is so comfortable that your cat might even let you reclaim your spot on the sofa.
• Planning on hitting the road with your fuzzy friend? No problem! This tunnel is easily portable, so you can bring it along on your next trip.

Shipping & Returns

How do you ship packages?

Packages shipped from our US warehouse are shipped through USPS.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Catamenity (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://catamenity.com

*You can submit refund requests within 30 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorize you to do so.

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